Privacy Policy

Our Commitment to Your Privacy

Wholesome Nutrition by Kim respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you when you visit wholesomenutritionbykim.com, purchase a program or service, submit a form, or communicate with us.

By using this website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with us, we may collect:

• Contact information, such as your name, email address, phone number, and information you submit through a contact or registration form.
• Purchase information, such as the program or service purchased, transaction amount, billing details, order history, and payment status.
• Program information, such as your enrollment selection, coaching preferences, goals, and information needed to provide the program or service.
• Communications, including messages, questions, feedback, testimonials, and customer-support correspondence.
• Website information, such as browser type, device information, approximate location, pages visited, referring pages, and interactions with the website.
• Cookie and analytics information, as described below.

Health and Sensitive Information

Do not submit diagnoses, medications, detailed health histories, laboratory results, or other sensitive health information through the public website, general contact forms, standard email, or Squarespace checkout.

If sensitive information is needed for a coaching service, you may be directed to a separate secure client platform. Information submitted through that platform is also governed by the platform provider’s privacy practices and any additional agreements presented during onboarding.

Purchasing or participating in health coaching does not create a medical provider relationship. Wholesome Nutrition by Kim does not use the public website to provide medical diagnosis, treatment, prescriptions, or emergency services.

How We Use Information

We may use personal information to:

• Process purchases, registrations, refunds, and payments.
• Provide programs, health coaching, educational resources, and customer support.
• Send purchase confirmations, onboarding information, program reminders, and service-related communications.
• Respond to questions and requests.
• Manage program participation and client relationships.
• Improve the website, programs, services, and customer experience.
• Maintain business, accounting, tax, compliance, and transaction records.
• Protect the website, business, customers, and others from fraud, misuse, security threats, or unlawful activity.
• Comply with legal obligations and enforce our agreements.

Payments

Purchases made through this website are processed using Squarespace Payments and its payment-processing partners. Wholesome Nutrition by Kim does not receive or store your complete credit-card number. Payment providers collect and process payment information according to their own privacy policies and terms.

Service Providers

We may share information with service providers only as reasonably necessary to operate the business and provide requested services. These providers may include:

• Squarespace for website hosting, commerce, forms, analytics, and checkout.
• Squarespace Payments and payment-processing partners for transactions and fraud prevention.
• A secure coaching or client-management platform, such as Healthie or Practice Better, if used for enrollment, scheduling, messaging, programs, or client records.
• Cronometer when nutrition-tracking access is included in a program.
• Video-meeting, scheduling, file-storage, communication, accounting, and business-support providers.
• Professional advisers, insurers, regulators, or legal authorities when reasonably necessary or required by law.

Each third-party provider operates under its own terms and privacy practices. We encourage you to review those policies before submitting information through a third-party service.

Cookies and Website Analytics

This website may use cookies and similar technologies that are necessary for site operation, security, shopping-cart functions, checkout, preferences, and analytics. Squarespace and connected services may place cookies or collect information about website use.

You can manage cookies through your browser settings and, when available, the website cookie banner. Blocking some cookies may affect website functions, including checkout.

Marketing Communications

Wholesome Nutrition by Kim does not automatically add a customer to a marketing list merely because the customer makes a purchase. If marketing communications are offered in the future, you will be given an appropriate opportunity to opt in and unsubscribe.

Transactional and service-related messages, such as receipts, onboarding instructions, program reminders, account notices, and responses to your questions, are not marketing messages and may still be sent when necessary to provide a purchased service.

Sale of Personal Information

Wholesome Nutrition by Kim does not sell personal information for money. We do not knowingly share personal information for targeted advertising across unrelated websites.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining transaction and tax records, resolving disputes, enforcing agreements, and meeting legal or regulatory obligations. Retention periods may vary depending on the type of information and the service involved.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, email, online platform, or electronic transmission can be guaranteed to be completely secure. Please use care when deciding what information to send electronically.

Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have the right to request:

• Access to personal information we maintain about you.
• Correction of inaccurate personal information.
• Deletion of certain personal information.
• A portable copy of certain personal information.
• Information about how your personal information is used or shared.
• Withdrawal of consent when processing is based on consent.
• An appeal if an eligible privacy request is denied.

To submit a privacy request, use the contact page at wholesomenutritionbykim.com/contact. We may need to verify your identity before completing a request. Certain information may be retained when required by law or reasonably necessary for transactions, security, recordkeeping, or legal claims.

Children’s Privacy

This website and its coaching programs are intended for adults. We do not knowingly collect personal information from children under 18 through this website. If you believe a child has submitted personal information, contact us so we can review and address the request.

External Links

This website may link to third-party websites, services, or resources. Wholesome Nutrition by Kim is not responsible for the privacy, security, or content practices of third parties.

Changes to This Policy

We may update this Privacy Policy when our services, technology, vendors, or legal obligations change. The effective date at the top of the policy will be updated when revisions are made. Material changes may also be communicated through the website or other appropriate means.

Contact Us

For privacy questions or requests, contact Wholesome Nutrition by Kim through our contact page.